cvc88's Privacy Policy

1 Scope of Data Collection

cvc88 collects the following types of information in order to operate its services smoothly, ensure security, and improve the user experience.

1.1 Personal Identification Information

During account registration and verification, we collect:

• Full name and date of birth (for age verification — services are provided only to those aged 21 and above)
• Email address and mobile number
• National ID or passport details (if required)
• Current address

1.2 Financial Information

To process transactions, we collect:

• bKash, Nagad, Rocket, or Upay account numbers (partial, stored securely)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Technical Information

Our systems automatically collect:

• IP address and device identifier information
• Browser type and version
• Access time and date
• Page visit history and cookie data

2 Methods of Data Collection

cvc88 collects information in the following ways:

2.1 Information Provided Directly

When you create an account on cvc88, fill in your profile, manage deposits or withdrawals, or contact our support team, we collect the information you provide.

2.2 Automatic Collection

While using our website and application, technical information is automatically collected through cookies, web beacons, and log files.

2.3 Information Received from Third Parties

In some cases, we may receive limited information from reliable third-party services for the purposes of identity verification and fraud prevention. In such cases, the privacy policy of the relevant party will also apply.

3 Purposes of Data Use

Collected information is used only for the following legitimate purposes:

• Managing account registration and identity verification
• Processing deposits, withdrawals, and other financial transactions
• Ensuring platform security and preventing fraud
• Providing a personalised gaming experience and relevant offers
• Assisting with customer service and issue resolution
• Maintaining responsible gaming policies
• Meeting legal obligations and resolving disputes
• Improving service quality and conducting analytical research

4 Data Storage and Protection

4.1 Technical Security Measures

cvc88 uses internationally recognised technology to protect your information. Our servers and databases are always covered by SSL/TLS encryption. Sensitive data is stored in encrypted form and only authorised personnel can access it for specific purposes.

4.2 Retention Period

We retain information for as long as your account is active and for as long as necessary to meet legal or regulatory requirements. Some information may be retained for a limited period after an account is closed.

4.3 Data Breach Response

In the event of a data security incident, we will take the necessary steps immediately and notify affected users in a timely manner.

5 Data Disclosure and Sharing

We maintain strict confidentiality. Information may be shared only in the following limited circumstances and only to the extent necessary:

5.1 With Service Partners

Limited and necessary information is shared with bKash, Nagad, Rocket, Upay, and related banking services for the purpose of processing financial transactions. These partners operate under their own privacy policies and within our data protection agreements.

5.2 Legal Obligations

If we are required to disclose information by a court order, a lawful request from an investigating authority, or applicable law, we will do so. Even in such cases, only the information legally required will be provided.

5.3 Business Transfer

In the event of any corporate restructuring or merger of the company, user information may be transferred. In such cases, users will be notified in advance and the protections under this Policy will continue to apply.

6 Cookie Policy

cvc88 uses cookies to operate the website smoothly and to improve the user experience.

6.1 Essential Cookies

These cookies are essential for keeping your session active, maintaining your logged-in state, and ensuring the core functionality of the platform. They do not store personal information.

6.2 Analytical Cookies

Analytical cookies are used to understand how users use our services and to improve service quality. This information is analysed in aggregate and is not personally identifiable.

6.3 Cookie Controls

You can control or disable cookies from your browser settings. However, disabling some cookies may limit certain features of the platform.

7 User Rights

Every user of cvc88 has the following rights regarding their personal information:

• Right of Access: You may request to know what information we have collected about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be limited.
• Right to Data Portability: You may request to receive your information in a structured format.
• Right to Object: You may object to the use of your information for specific purposes.

To exercise these rights, please contact our support team. Some requests may not be fully fulfilled due to legal obligations or legitimate interests.

8 Protection of Minors

cvc88 strictly follows a 21+ age policy. Our services are for those aged 21 and above only. We do not knowingly collect personal information from any minor. If it becomes known that we hold information about a minor, we will delete it immediately and close the associated account.

9 Third-Party Links and Services

The cvc88 platform may contain links to third-party payment gateways and services. These services have their own privacy policies, and cvc88 is not responsible for how your information is handled by those services. We recommend reading their privacy policies before using the relevant services.

10 Policy Changes

cvc88 reserves the right to change, amend, or update this Privacy Policy at any time. For significant changes, we will notify users via their registered email or through a notice on the platform. Continued use of the platform after any changes will be considered as your agreement to the updated Policy.

The "Last Updated" date at the top of this page always reflects the date of the current version.

11 International Data Transfers

Our servers may be located in various regions. When transferring data, we ensure that appropriate safeguards are in place, such as encryption, data processing agreements, and strict access controls. The standards of this Privacy Policy are maintained regardless of where the data originates.

12 Contact Us

For any questions or comments about this Privacy Policy, or for any requests regarding your information, please contact our support team:

• Email: [email protected]
• 24/7 Live Chat — support available in Bengali and English

We will try to respond to your request as quickly as possible. cvc88 always treats your privacy with the utmost importance.