cvc88 FAQ — Answers to all
your questions, right here

No, each player is allowed only one account at cvc88. Creating multiple accounts under the same name or using the same device and payment method may result in those accounts being closed and any deposited balance being forfeited. This rule is strictly enforced to ensure fair play.

Generally, no. You can log in with your username and password from any device. However, the first time you log in from a new device, a verification step may appear for security purposes. If you run into any issues, get help immediately through our live chat.

Usernames may only contain English letters and numbers, and must be unique. Passwords should be at least eight characters long — using a combination of uppercase letters, lowercase letters, and numbers will keep your account more secure. Avoid simple passwords.

Use the "Forgot Password" option on the login page to send a reset link to your registered email. If there is a problem with the email as well, or your account gets locked, contact our 24/7 live chat directly — a quick resolution will be provided.

Yes, go to the account settings section to update your personal information, or let the support team know. Information can be changed after identity verification. For security reasons, some changes may require additional verification.

Teen Patti is essentially a three-card game where players bet against the dealer's hand — the best card combination wins. Andar Bahar is simpler: one card is placed in the middle and you bet on whether the next card of that value will fall on the "Andar" (inside) or "Bahar" (outside) side. Both are available in live dealer versions at cvc88.

Yes, cvc88's live casino is fully optimized for mobile browsers. You can play with HD-quality live video streaming directly from the browser on any Android or iOS smartphone. Keep a stable internet connection for the best experience.

In Baccarat, place your bet on either the "Player" or "Banker" side. Whichever side's cards total closest to 9 wins. For two-digit totals, the tens digit is dropped (for example, 15 counts as 5). You can also bet on a "Tie", though that has comparatively lower odds.

Roulette offers two types of bets — "Inside" and "Outside". Inside bets are placed on one or a few specific numbers, which is higher risk but offers higher rewards. Outside bets are placed on groups such as red/black, odd/even, or high/low — the odds are better but the rewards are comparatively lower. Both European and Live Roulette are available at cvc88.

Yes, withdrawals at cvc88 are available 7 days a week, 24 hours a day. The service is never closed at night, on weekends, or on public holidays. After submitting a request, the money generally reaches your bKash, Nagad, or other method within 1 hour.

The minimum withdrawal limit at cvc88 is ৳1,000. This limit is the same for every method — bKash, Nagad, Rocket, Upay, or bank transfer. Before withdrawing, make sure your account has sufficient verified balance and no pending wagering requirements on any bonus.

Withdrawal requests at cvc88 are generally processed within 1 hour. bKash and Nagad are usually credited the fastest. Bank transfers may take slightly longer depending on the bank's process, but approval on our end is always quick.

"Pending" means our team is reviewing the request. It usually completes on its own. However, if it takes more than 1 hour, contact us via live chat or at [email protected] — mentioning the reference number of the request will get you a faster resolution.

To receive the welcome bonus, first create an account at cvc88 and make a minimum first deposit of ৳300. A bonus equal to 100% of your deposit amount will be added, up to a maximum of ৳8,000. For example, depositing ৳1,000 gives you a ৳1,000 bonus — bringing your total balance to ৳2,000.

Once a bonus has been added to your account, the option to cancel it is generally limited. However, if you wish to play without a bonus, let support know before making a deposit. While a bonus is active, withdrawal is not possible until the wagering requirement has been met. See the terms and conditions for full details.

The welcome bonus has a set validity period within which the wagering requirement must be fulfilled. If the requirement is not met before the bonus expires, the bonus and any winnings earned from it may be forfeited. For the exact validity period, check the bonus offer page or contact support.

The welcome bonus can only be claimed once per account. If the same person tries to claim the bonus by opening a new account, it will be considered a violation of the multi-account policy. To make the most of this opportunity on your first deposit, deposit up to ৳8,000 — in that case your total balance will be ৳16,000.

Wagering is the total amount you need to bet before withdrawing a bonus. At cvc88, the wagering requirement for the welcome bonus is 15 times, and it is calculated only on the bonus amount — the deposit amount is not included. Example: ৳1,000 bonus × 15 = a total of ৳15,000 must be wagered, after which winnings from the bonus can be withdrawn.